Terms & Conditions

TAXABLE SUPPLY
All prices are plus 10% GST and freight cost. Pricing subject to change with out notice.

FREIGHT CHARGES
All deliveries are subject to stock availability. The freight cost for flammable goods will be priced on application of order according to the category the item falls into.

How much freight do I pay?

This is one of the most common questions that our customers ask us.

Freight - if applicable, will be calculated at check out based on your location and the weight of the products you have purchased.

TERMS AND CONDITIONS

1) It is condition of delivery that the property in the goods passes to purchaser only upon payment in full.

2) Buyers assume all risks and liabilities for consequences arising from the use of goods either separately or in combination with other goods or from the use of damaged goods.

3) All claims In respect of invoices for goods supplied must be lodged with Smash Supplies with in two days of the invoice date. For return goods see the "Return Goods Policy".

4) The vendor is permitted to enter into the premises of the purchaser to retake possession of the unpaid goods in the event the purchaser defaults or commits an act of bankruptcy, or a receiver is appointed, or the company goes into liquidation, without prejudice to any other rights of the vendor.

5) Acceptance of seller's quotations shall be an acceptance of these terms and conditions notwithstanding any inconsistencies, which may be introduced by the terms, and conditions in the customer's order form unless otherwise expressly agreed by the seller in writing.

6) Orders cannot be cancelled once manufacture has commenced.

7) Risk and Insurance The Goods are entirely at the risk of the Customer from the moment of delivery to the Customer’s point of delivery or on collection, even though title in the Goods has not passed to the Customer at that time.

8) All images are used for illustration purposes only. Actual item may slightly vary. Picture and specifications are for illustration purposes only. Actual product may differ from that pictured. While every attempt is made to ensure the information provided on this page is accurate, specifications change from time to time without notice, and we are not liable.

9) All pick-up orders will need to provide ID that match the invoice details before goods will be released. If sending ride share or other people to pick-up, we will need written approval signed by you and a copy of your ID which should match the details on the invoice prior to coming out

RETURN GOODS POLICY

1) WARRANTY
Sellers only obligation shall be to replace such quantity of goods supplied proved to be defective. Seller shall not be liable for any loss or damage, direct or consequential, arising out of the use of or the inability to use the goods. Before using, user shall determine the suitability of the goods for his intended use and user assumes all risk and liability whatsoever in connection therewith. The foregoing may not be changed except by an agreement signed by an officer of Seller. All air/power tools come with manufacturer warranty. We will refund the amount of your order minus the original delivery fee. Any claims made on damaged items need to be returned to us before replacement will be given. All return of goods are at customers expense.

2) ERRORS MADE BY SMASH SUPPLIES
If an error is made by Smash Supplies when processing a customer's order, the goods are returnable provided that:- (a) the goods are in a saleable condition (to be assessed by Smash Supplies). (b) The error is reported to our Sales Department with in 2 days from the receipt of the goods.

THE GOODS MAY BE REPLACED OR A CREDIT FOR THE FULL VALUE OF THE INVOICE WILL BE RAISED.

3) CUSTOMER ERRORS
If a customer has made an error when ordering, the goods are returnable provided that we are notified within seven days from purchase:-
(a) The goods are in a saleable condition & have not been used (to be assessed by Smash Supplies)
(b) The goods must not have been changed from their original state.
(c) The goods must be standard with regard to width, length and product type. Non-standard products will not be accepted for return.
(d) A restocking fee of 20% will be charged.
(e) All freight charge incurred on returned goods will be at customers expense.

OTHER CLAIMS
Claims for short shipment of goods or damaged in transit will only be recognised if a claim is received within 2 days from the date of delivery advice.